Data Protection and Privacy Notice

LEAPNENERGY and our subsidiaries and affiliates (“LEAPNENERGY”, “we”, “us” or “our”) respect your preferences concerning the treatment of Personal Data that we may collect. This Notice (“Notice”) explains how we process your Personal Data, how you can control its use, and how you can exercise your privacy rights. It also describes our practices regarding information collected from the different LEAPNENERGY sites that link or refer to this Notice (such as our websites, computer or mobile software applications, social media pages, and HTML-formatted email messages).

The Information Channels may provide links to or the ability to connect with non-LEAPNENERGY websites, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share information about you. Those third-party websites or services are beyond our control. We encourage you to check the privacy policies and terms of use of any non-LEAPNENERGY websites or services before providing your Personal Data to them. For more details, see Limitation of liability for external links.

If you have any questions or concerns about our processing of your Personal Data, please contact us using the contact details provided in How to contact us.

Summary of Key Points

What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Zhejiang HIITIO New Energy Co., Ltd. and the Services, the choices you make, and the products and features you use. Learn more in Information we collect.
Do we process any sensitive personal information?
We do not process sensitive personal information.
Do we receive any information from third parties?
We do not receive any information from third parties.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more in How we collect information.
In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties. Learn more in Advertising and networks.
How do we keep your information safe?
We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more in Notice to U.S. Residents and Notice to California Residents.
How do you exercise your rights?
The easiest way to exercise your rights is by submitting a data subject access request or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws. See How to contact us for details.

Want to learn more about what Zhejiang HIITIO New Energy Co., Ltd. does with any information we collect? Review the full notice below.

Information we collect

Through your interaction with and use of the Information Channels, LEAPNENERGY may collect Personal Data, which is information that identifies an individual or relates to an identifiable individual. Personal Data is also information collected through your interaction with and use of the Information Channels and non-LEAPNENERGY websites, which does not reveal your specific identity or does not directly relate to an individual, but could, when combined with other data, link back to you. For details on how we collect this data, see How we collect information. We collect the following Personal Data:

Name
Salutation
Email address
Country and language preference
Customer number
Company name
Company address
City
Mobile phone number
Company phone number
Organization type
Job title/specialty
Organization type

About Children

The Information Channels are not directed to children under 13. We do not knowingly collect personal identifiable information or Personal Data from anyone under 13 years of age. If we determine upon collection that a user is under this age, we will not use or maintain their personal identifiable information or Personal Data without a parent/guardian’s consent. If we become aware that we have unknowingly collected personal identifiable information or Personal Data from a child under the age of 13, we will delete such personal identifiable information or Personal Data from our records.

If a parent or guardian becomes aware that their child has provided us with their Personal Data without their consent, please contact us via How to contact us.

How we collect information

In addition to the ways described in Information we collect, LEAPNENERGY may collect personal data from a variety of sources that generally fall into these categories:

Publicly available data / Data from third parties: Data from automated interactions on non-LEAPNENERGY websites, or other data you may have made publicly available, such as social media posts, or data provided by third-party sources, such as marketing opt-in lists or data aggregators.
Automated interactions: From the use of technologies such as electronic communication protocols, cookies, embedded URLs or pixels, or widgets, buttons, and tools.
Electronic communications protocols: LEAPNENERGY may automatically receive information from you as part of the communication connection itself, which consists of network routing information (where you came from), equipment information (browser type or device type), your IP address (which may identify your general geographic location or company), and date and time.
Interaction data: LEAPNENERGY may also automatically receive and record information about your interaction with the Information Channels, such as clickstream information (when each LEAPNENERGY webpage was visited and how much time was spent on the page), how often you access the Information Channel, performance data, aggregate usage, or general geo-location data.
Cookies: Like many companies, LEAPNENERGY uses “cookies” and other similar tracking technology (collectively “Cookies”). LEAPNENERGY’s server will query your browser to see if there are Cookies previously set by our electronic Information Channels. For more on how cookies are used, see Advertising and networks.

Advertising and networks

LEAPNENERGY uses third parties such as Google, Facebook, LinkedIn, and X, and other programmatic advertising platforms to administer LEAPNENERGY advertisements on third-party electronic channels. Personal data, such as user community or implied or inferred interests, may be used in the selection of advertising to ensure relevance to the user. Some ads may contain embedded pixels that may write and read cookies or return session connection information that allows advertisers to better determine how many individual users have interacted with the ad. For details on how we collect this data, see How we collect information.

LEAPNENERGY may also use advertising technologies and participate in advertising technology networks that collect usage information from LEAPNENERGY and non-LEAPNENERGY websites, as well as from other sources, to show you LEAPNENERGY-related advertisements on LEAPNENERGY’s own and third-party websites. These advertisements may be tailored to your perceived interests using retargeting and behavioral advertising technologies. Any retargeted or behavioral advertisements served to your browser will contain information on or near it that informs you about the advertising technology partner and how to opt out of viewing such advertisements. Opting out does not mean that you will stop receiving ads from LEAPNENERGY. It means that you will stop receiving ads from LEAPNENERGY that have been targeted to you based on your visits and browsing activity across websites over time.

Cookie-based tools that allow you to opt out of Interest-Based Advertising prevent LEAPNENERGY and other participating advertising technology companies from serving interest-related ads to you on behalf of LEAPNENERGY. They will only work on the internet browser on which they are deposited and will function only if your browser is set to accept third-party cookies. These cookie-based opt-out tools may not be as reliable where (e.g., certain mobile devices and operating systems) cookies are sometimes automatically disabled or removed. If you delete cookies, change browsers, computers, or use another operating system, you will need to opt out again. For more on opting out, see Limitation of liability for external links.

Legal basis for processing Personal Data

Our legal basis for collecting and using the Personal Data described above will depend on the Personal Data concerned and the specific context in which we collect it. For details on what data we collect, see Information we collect.

We will normally collect Personal Data from you only:

Where we have your consent to do so;
Where we need the Personal Data to perform a contract with you; or
Where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.

In some cases, we may also have a legal obligation to collect Personal Data from you or may otherwise need the Personal Data to protect your vital interests or those of another person.

If we ask you to provide Personal Data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Data is mandatory or not (as well as the possible consequences if you do not provide your Personal Data).

Limitation of liability for external links

LEAPNENERGY allows you to establish a preference profile for marketing communications. You may use the profile to customize and control your preferences for receiving electronic information, including opting into (or out of) communities, newsletters, and general interest areas. You can return to your preference profile at any time to change your selections or modify your profile.

Email marketing: LEAPNENERGY enables you to opt out of marketing communications. You may opt out of email marketing by modifying your preference profile as described above or by using our general unsubscribe automated link that is included in all LEAPNENERGY marketing emails. If you have any problems using any of these opt-out mechanisms, please contact us using the information in How to contact us.

Some non-marketing communications are not subject to general opt-out, such as customer communications related to product downloads, sales transactions, software updates, other support-related information, patches, fixes, and disclosures to comply with legal requirements (where permitted by law). Some additional communications with distributors and resellers are also not subject to general opt-out, including product alerts, updates, contractual marketing, sales materials, and other notices related to partner status.

All LEAPNENERGY email communications are tracked for quality delivery assurance and might be tracked for marketing and analytics purposes. For more on how we use data for marketing, see Advertising and networks.

Mobile applications: LEAPNENERGY’s mobile applications may send push notifications directly to your mobile device for the purposes specified in this Notice. You may opt out of receiving such push notifications and location-based services on your mobile device at any time by editing the notification and location settings on your mobile device.

Updates to our Data Protection and Privacy Notice

This Notice and other policies may be updated periodically and without prior notice to you, and any changes will be effective immediately upon the posting of the revised Notice on the Information Channels. However, we will use your Personal Data in a manner consistent with the Notice in effect at the time you submitted the Personal Data, unless you consent to the new or revised Notice. We will post a prominent notice on the Information Channels to notify you of any significant changes and indicate at the top of the Notice when it was most recently updated.

We will obtain your consent to any material Notice changes if and where this is required by applicable data protection laws.

Notice to U.S. Residents

This section supplements the above Data Protection and Privacy Notice and provides additional details regarding our collection, use, and disclosure of Personal Data relating to U.S. residents. For details on what data we collect, see Information we collect.

We do not knowingly “sell” or “share” (for purposes of cross-context behavioral or targeted advertising) Personal Data, including Sensitive Personal Data, of minors under 16 years of age. For more on protections for children, see About Children.

Purposes for the Collection, Processing, and Disclosure of Sensitive Personal Data

Subject to your consent where required by applicable law, we collect, process, and disclose Sensitive Personal Data for purposes of: providing goods or services as requested; ensuring safety, security, and integrity; countering wrongful or unlawful actions; short-term transient use such as displaying first-party, non-personalized advertising; performing services for our business, including maintaining and servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of our business; activities relating to quality and safety control or product improvement; and other collection and processing that is not for the purpose of inferring characteristics about an individual. We do not use Sensitive Personal Data beyond these purposes.

Individual Requests

Subject to applicable law, you may make the following requests:

You may request to know whether we process your Personal Data and to access such Personal Data.
- If you are a California resident, you may request that we disclose to you the following information:
  - The categories of Personal Data we collected about you and the categories of sources from which we collected such Personal Data;
  - The business or commercial purpose for collecting, selling, or sharing Personal Data about you;
  - The categories of Personal Data about you that we sold or shared (as defined under the applicable privacy law) and the categories of third parties to whom we sold or shared such Personal Data; and
  - The categories of Personal Data about you that we otherwise disclosed and the categories of third parties to whom we disclosed such Personal Data (if applicable).
- If you are an Oregon resident, you may also request that we disclose to you the following information:
  - The categories of Personal Data we process about you; and
  - The third parties to whom we have disclosed Personal Data.
You may request to correct inaccuracies in your Personal Data.
You may request to have your Personal Data deleted.
You may request to receive a copy of your Personal Data, including specific pieces of Personal Data, and, where applicable, to obtain a copy of the Personal Data you provided to us in a portable format.
You may request to opt out of the “sale” of your Personal Data.
You may request to opt out of targeted advertising, including the “sharing” of your Personal Data for purposes of cross-context behavioral advertising.

We will not unlawfully discriminate against you for exercising your rights under applicable privacy law.

To make a request under #1–#4, you may send an email to sales@hiitio.com or, for California Residents only, call +86 13216179977. See How to contact us for more details.

To make a request under #5 or #6, please use the “Do Not Sell or Share My Information/Opt-Out of Targeted Ads” link in the footer of our website.

We will verify and respond to your request consistent with applicable law, taking into account the type and sensitivity of the Personal Data subject to the request. We may need to request additional Personal Data from you, such as name, email address, and mailing address, in order to verify your identity and protect against fraudulent requests. If you make a request to delete, we may ask you to confirm your request before we delete your Personal Data.

We also process opt-out preference signals, such as the Global Privacy Control. These signals set your opt-out preferences only for the particular browser or device you are using. For more on opting out, see Limitation of liability for external links.

Appeal Process

If you are a resident of Colorado, Connecticut, Montana, Oregon, Texas, or Virginia and we refuse to take action on your request, you may appeal our refusal within a reasonable period after you have received notice of the refusal. You may file an appeal by contacting us via sales@hiitio.com. See How to contact us for details.

Authorized Agents

If an agent would like to make a request on your behalf as permitted under applicable law, the agent may use the submission methods noted in Individual Requests. As part of our verification process, we may request that the agent provide, as applicable, proof concerning their status as an authorized agent. In addition, we may require that you verify your identity as described in Individual Requests or confirm that you provided the agent permission to submit the request.

De-Identified Information

Where we maintain or use de-identified information, we will continue to maintain and use the de-identified information only in a de-identified fashion and will not attempt to re-identify the information.

Do Not Track

Some third-party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. LEAPNENERGY does not do this on LEAPNENERGY websites. If you are visiting such sites, some browsers allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked. Visit your browser settings to learn how to set these Do Not Track Signals.

Third parties that have content embedded on LEAPNENERGY’s websites, such as a social feature or a stock ticker, may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited a specific LEAPNENERGY website from a certain IP address. Third parties cannot collect any other personally identifiable information from LEAPNENERGY’s websites unless you provide it to them directly. For more, see Limitation of liability for external links.

Notice to California Residents

This section applies to California Residents and supplements Notice to U.S. Residents.

The personal information we collect might, depending on the situation, include identifiers, characteristics of protected classifications under California or federal law, commercial information, internet or other network activity information, geolocation information, audio, electronic, visual, or similar information, professional or employment-related information, and inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. For a full list, see Information we collect.

As described in this Notice, personal information we collect from consumers might be shared for business or commercial purposes with third parties. You can find more details on this third-party sharing in Advertising and networks.

We might have disclosed all of the categories of personal information listed above, based on the use case, for a business purpose in the past 12 months.

As a California resident, you have certain rights, subject to legal limitations and applicable exceptions, regarding the collection, use, and sharing of your personal information. These rights include:

The right to know
The right to delete
The right to opt-out

In accordance with applicable law, we will not discriminate against you for exercising these rights. You may use an authorized agent to exercise your rights on your behalf. If you are making any of the requests above through an authorized agent, we will request written authorization from you and will seek to verify your identity, or we will accept a legal Power of Attorney under the California Probate Code to the authorized agent. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

You can exercise your rights, including the Do-Not-Sell request, at any time by contacting us by sending an email to sales@hiitio.com or by calling +86 13216179977. See How to contact us for details.

We will respond to a Request to Opt-Out within 15 days. We will respond to Requests to Delete and Requests to Know within 45 days, unless we need more time, in which case we will notify you and may take up to 90 days total to respond to your request.